TIGER HQ TEXT ALERTS

SMS Privacy Policy

Effective September 26, 2026

This policy covers the Tiger HQ text-alert program operated by Antoine Monroe for updates about the East High School Mighty Marching Tigers. It describes SMS information only.

Message frequency varies. Message and data rates may apply.

Information we collect

When you sign in and subscribe, we record your member account, mobile number, consent choice, date and time, signup source, and the version and exact wording of the consent you accepted. We also record withdrawals and, when connected, text-message opt-out events. We do not automatically enroll numbers from student or family records.

How we use it

We use this information to manage your text preferences, document consent, prevent messages after you unsubscribe, and provide the band updates you requested. SMS delivery is currently pending activation; saving a preference does not send a text. Phone verification will be required before alerts begin.

Sharing and access

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared for those purposes. Necessary service providers, including our website hosting provider and Twilio when connected, process information only to operate and deliver this service. Information may also be disclosed when required by law.

You can see your own preference. Director accounts can review consent records and process removal requests. Other members and section leaders cannot browse SMS subscription records.

Your choices

Subscribing is optional. You can continue to use Tiger HQ and participate in the band without text alerts. Withdraw consent on the text preferences page at any time. Once messaging is active, reply STOP to unsubscribe. We retain a record of the withdrawal so that the number remains excluded unless fresh consent is provided.

Retention and requests

We retain consent and withdrawal records to manage preferences and document permission. To request access, a correction, or deletion, contact Antoine Monroe through Tiger HQ member messaging or speak with a band director. Some consent or suppression records may need to be retained to honor your opt-out or meet applicable obligations.

Students and families

Each subscriber must use a phone number they own or are authorized to use. Parents and guardians can subscribe through their own approved account. Student contact information is not made public by this signup.

Updates and support

Updates to this policy will be posted here with a revised effective date. For help, visit Tiger HQ text alerts. Read the SMS Terms for program details.